Welcome to Drive-In Auto Repair – Automotive Services & Tire Shop
Car Mechanics That Care in New Westminster
Drive-In Auto Repair is a family-owned and operated automotive repair shop based in New Westminster, BC. Founded and led by Shaz Pervez, a Red Seal Certified technician with over 20 years of industry experience, the shop offers expert major and minor vehicle repairs, regular maintenance, and inspections. Shaz’s passion for vehicle repair started at age 14, and since completing his journeyman training in 2008, he has built a reputation for delivering exceptional service and expertise.
The facility is proud to be an accredited NAPA Auto Pro shop, ensuring that every customer benefits from high-quality parts, expert workmanship, and one of the best warranties in the industry. From routine maintenance to complex repairs, they’re equipped to handle a wide range of automotive needs for all makes and models.
Shaz and the team of skilled technicians combine years of experience gained from working in dealerships and independent shops to deliver unmatched quality and care. Vehicle safety is the top priority, and the team is committed to providing services that are timely, thorough, and reliable.
Since opening in New Westminster in 2020, we’ve remained dedicated to building trust and strong relationships with customers. Whether you’re visiting for a quick oil change, a complete vehicle inspection, or specialized repairs, Drive-In Auto Repair ensures your vehicle is safe and ready for the road.
- Book AppointmentSubmit your details and our team will be in touch.
- Shop Hours Mon-Fri: 9:00am to 5:30pm
Sat: Call for Availability
Sun: Closed - Tire QuoteSend your vehicle info for tire quote options
- Location1027 Royal Avenue,
New Westminster, BC V3M 1K3
Our Customer Reviews
Another 5 star job by Shaz and the team! My partner and I have been taking our 2007 VW Golf here a couple of times now the most recent time to have the winter tires put on. Not only did these guys change the tires but checked the brakes and suspension at no extra cost. Shaz always goes the extra mile to explain in detail what is going on with your car. We went for the convenience of how close these guys are, we go back for the outstanding customer service. Cannot recommend these guys enough!
Savanna Tweedy Feb 2, 2025
Hands down the best mechanic in town , don't hesitate to get your vehicle Serviced here
Sunny M. Dec 12, 2024
I recently purchased a 98 RAV4 and was recommended to take her to Shaz. Shaz and his wife (Roheeda) are excellent, kind, knowledgeable, and honest. I drive out from kits and it’s worth it, because I know it’s in good hands and they are a pleasure to deal with. Plus it’s nice to support a family business. Officially my #1 go-to!!!
Kaylee Reedel Dec 12, 2024
I'm just visiting Vancouver when I had trouble with my vehicle. I called to this shop to get my car service. I soon I mention the issue with my car they book me right away and fix my car right away. Good experience and quick. All tech are really professional. Really knowledgeable of what there doing. Its gonna be my go to shop
Rio Weber Nov 11, 2024
I had my Dodge Ram serviced a few days ago, the front brakes replaced, and the windshield sprayers replaced a while back. I thought it was good service and friendly staff, I went to a few places in NW, but I would have to wait a week for an appointment, this was very convenient.
David Hynes Oct 10, 2024
I can’t say enough great things about this mechanic! From the start, they’ve always gone above and beyond to make sure I know exactly what’s going on with my vehicle. They use a fantastic digital quoting system that makes every detail clear upfront, so there are never any surprises when it’s time to pick up my car. I get frequent text updates and they’re always quick to ask for approval on any additional costs, no matter how small. This level of transparency and communication makes me feel completely secure leaving my car in their hands. Some might mention that their hourly rates are a bit higher than average, but I can honestly say the peace of mind is well worth it. I’ve had good mechanics in the past, but this place stands out—they’re the real deal! Their kindness and honesty make all the difference, especially for anyone who feels a little uneasy about dealing with car repairs or mechanic shops in general. If you’re looking for a trustworthy place, this is it. My fiancé and I are moving to the island soon, and the thought of finding a new mechanic is genuinely upsetting after this amazing experience. This place has set a very high bar—thank you for everything!
Josh Meagher Oct 10, 2024
UPDATE July 2024!! Yet again Shaz and Roheeda went above and beyond with our cute little Nissan Micra. A rattle had been ongoing and today it was figured out and fixed. I feel even more strongly than I did before about Drive In.... simply the best.... and always willing to answer questions and alleviate my so often worried mind. 11 outta 10!!!!! March 2024: I can't speak any more highly of Shaz and Roheeda. We had an issue attaching our license plate to our car so we randomly drove in to this shop and Shaz fixed it in minutes. I meet Roheeda at that time as well and she gave me their card and I am SO THANKFUL SHE DID! When it came time for our next servicing I called her up and we've been going to see them ever since. We have now had all of our car's needs taken care of at Drive-In and I would never go anywhere else. They are the most wonderful people. They are honest, Shaz is great at what he does and they will always go that extra mile so you and your car can go that extra mile too!! Best mechanic EVER!
David j Taylor Mar 3, 2024
Very happy and impressed. I recently had trouble starting my Audi A4 and keeping a battery charge. I tried charging the battery, switching the alternator, yet no luck. This all came to a head when the car died in Columbia Sqaure Plaza. I called the shop, expressed my frustration, asking for help. The shop said they would make time to help, and three hours later the problem was solved. It was a parasitic draw caused by my radio. I'm super happy with the knowledge, flexibility, and professional of NAPA Auto Pro, so happy in fact I'll be using them going forward.
Shawn Gale Oct 10, 2024
These guys are truly the best in their industry. From the moment you arrive, they make you feel welcome and treat your car as if it were their own. They go above and beyond to help you save money, with no hidden costs and clear, straightforward explanations. The service is fast, efficient, and I couldn’t be happier. Even though I’m from out of town, I’ll definitely be returning!
Hugo Sep 9, 2024
Friendly, professional and straight forward.
Jingbo Hong Jul 7, 2024
on my vacation in Vancouver, had an issue with my vehicle on limp mode and stopped by this shop. Even without appointments, they helped me boost, diagnose, and gave me some good tips on what it could be. ordered parts fast and got my issue fixed properly. very friendly, knowledgeable, and helpful owners and team. worth every dollar, knowing its going to great people as well. thanks again for the emergency help.
Kevnamman Jun 6, 2024
Good but expensive
G K Jun 6, 2024
They did my wheel alignment on my 86 Oldsmobile Never drove straight in my life, Until I took it to them now that car drives straight as a rocket. Awesome, great rates
Sandeep Vartia Jun 6, 2024
These people were so friendly and helpful, and the service was fast and professional. They just got me out of a jam with my car today and totally restored my faith in people.
Lynn Cociani May 5, 2024
Everyone is very friendly and experienced. I enjoyed talking with the folks here. Thanks for the help!
Westley Parker Apr 4, 2024
Honestly the best experience I've had at a mechanic in a long time. They greeted me by name, told me getting my tires put on would take an hour and a half and they were done in an hour in 28 mins, unreal! They're my new go to mechanic in New West.
Dylan Jones Apr 4, 2024
Love these people. Shaz and his wife. They both are superb. Recently got my x1 tailight replaced. Sweet people
Ankit Mahajan Mar 3, 2024
Wonderful service!! Highly recommended
Grant Wong Feb 2, 2024
Great service and good people. I recommend them to everyone I know.
Robert Kinzer Jan 1, 2024
Really surprised at the speed, transparency and friendliness of this shop. Reasonable pricing and honesty about what actually needs replacing/repairing. If you want to support good hard working people at a family business, this is an easy choice.
Matthew Davies Jan 1, 2024
This couple are so kind, personable,and accommodating. We are from Alberta, and got into an accident while we were out on Christmas break. They got us back on the road within the day!! We are so greatful for their help, and great service. If you are looking to support small business, this is a great place to start with. If we could give them 10 stars we would. Thank you again for helping us out, greatly appreciated!
Jennifer Hanlin Dec 12, 2023
Very quick service with fair pricing
Nick Jenner Dec 12, 2023
Very friendly and knowledgeable, fixed my headlights after the other service shops told me NO
Robert Oneill Dec 12, 2023
Good honest crew. Shaz and his wife are always pleasant to speak with and give the best advice possible. I get my car serviced here and also bring it in if there are any breakdowns.
Ruchit Parmar Nov 11, 2023
Great service, you can trust what they are saying and the best service you can have for your car.
Bernardo Fernandes Oct 10, 2023
I brought my Mazda 3 here to have my suspension springs replaced and they did a great job! Customer Service is top notch! All of them are very nice. The price of their service is not the cheapest but is all worth it. This will be my go to shop the next time I need it and would 100% recommend. 👍👍👍
Jino Alvarez II Aug 8, 2023
Great and timely service! Highly recommended.
Arty Hvedjuk Aug 8, 2023
Excellent customer service and a very professional description of the repair job to be completed. Would recommend it to anyone.
gishan de alwis Jul 7, 2023
I went to this business for the out-of-province vehicle inspection for my Mazda3. Right from the time I stepped in, till I left with my car and the inspection report, the owners were very friendly and took their time to explain the entire process to me, despite being quite busy. They know how to prioritize customers over money. It was then I made the decision that this business will be my go-to for all my car's service needs. Highly recommended.
Naveen Haribabu Jul 7, 2023
Had the best experience & highly recommended going if you need something done. Booked online in the morning and was in there the same day. Fixed my car's issue & was reasonably priced. Will be going back for sure!
Alexis Jones Jun 6, 2023
You looking for a honest shop? This is it, shaz and his wife run the best shop in new west. Lived in New westminster my whole life been to countless mechanics all over the lower mainland nothing even comes close to this family business. Stop your search and get some quality honest work here and never think twice again.
Kal al Jun 6, 2023
Victoria guy says wow these guys were awesome. They did a thorough inspection at an affordable price on a vehicle i was thinking to buy. Then explained to me what needed attention sooner than later and they weren't trying to get extra sales out of me like most places would, they just suggested and then i went on my way . . Its a couple who owns this place and they were both fantastic to deal with. keep up the good work being honest and friendly business owners.. recommend 100%.
cassh100 May 5, 2023
Responsive, fair, friendly and great work! Would recommend!
Ellen Kiernan May 5, 2023
Had a pleasant experience. Went for my Tesla Model 3's out of province inspection and wheel alignment. Transparent and affordable pricing. Totally recommended.
Akshay Paul May 5, 2023
Friendly and quick! Was so thankful for all there help!
Katrina Lagrange Apr 4, 2023